Job Description

Our client stands at the forefront of innovation, corporate responsibility, and sustainability, setting a high bar for community engagement. As the largest community bank in the market, our client leverages its unique position to make a significant impact through volunteer efforts and substantial donations to charitable and civic causes. As a mutual bank, they are committed to their depositors, employees, and the community, focusing on long-term viability and the best interest of their customers. The convenient banking centers in Massachusetts and Connecticut ensure that their customers receive top-notch service, reinforcing their dedication to the communities they proudly serve.

The Community Development Mortgage Loan Officer position will focus on Community Reinvestment Act (CRA) and Multicultural Originations. The Community Development Mortgage Loan Officer is responsible for generating residential mortgages to Low to Moderate Income (LMI) communities, majority-minority communities, LMI individuals and minority individuals in assigned market territories.

This role supports the branches in Connecticut (W. Hartford, E. Granby, Suffield & Windsor) and will be expected to travel to the CT branches for client meetings.

Initial Responsibilities:

• Generates mortgage applications on a consistent basis that will lead to closed business to meet or exceed established monthly minimum production expectations.
• Participates in community organizations with the goal of increasing CRA visibility for the bank and making loans to low- and moderate-income borrowers.
• Self-source loans through established referral partners, community organizations, housing agencies, local business leaders, realtors, and other referral sources.
• Coordinate and conduct home-buying training seminars for potential CRA and multicultural origination mortgage applicants.
• Partner with community, non-profit and government agencies focused on affordable housing programs or minority communities.
• Stays informed of industry regulations and governmental requirements as they relate to CRA housing needs.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• BA/BS degree or equivalent experience in residential mortgage sales preferred
• 2-4 years Residential loan processing, loan origination experience or housing counseling experience with a financial institution, mortgage banking company or a not-for-profit agency.

Skills needed:

• Advanced ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences.
• Demonstrated advanced ability to achieve sales goals and objectives by developing a positive customer experience.
• Advanced level of professional skills and understanding of loans and services with high complexity and significance to the business unit.
• Excellent organizational skills and attention to detail.
• Extensive knowledge of mortgage loan products, conventional loan structures and Federal and State regulations.

Certifications, Licenses and/or registrations:

• This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker.
• Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills:

• Knowledge of Microsoft computer applications including Word and Excel and experience using laptop technology.

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